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University of Bedfordshire
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Billy Wadongo

Profile

Billy Wadongo

Billy WadongoThesis

"Performance Management and measurement in non-governmental organisations (NGOs) in Kenya; an embedded mixed method approach" supervised by Professor Magdy Abdel-Kader.

Abstract

Over the past several decades non-profit organisations have become major players in internationaldevelopment particularly in developing countries. Theoretical and empirical-scholarly and practitioners-articles, focusing on design, adoption, and use of performance measurement and management systems in non-profit organisations have recently emerged.

Despite the development and adaptation of performance management systems some researchers have reported unsuccessful implementation of comprehensive performance measurement systems in non-governmental organisations. Furthermore, there is limited management accounting research focusing on performance management practices in the voluntary sector compared to research in public and private sectors.

Few studies have investigated determinants of performance management practices and its effects on NGO effectiveness. Therefore, this two-stage embedded mixed method study is to develop a model that explains how performance management (PM) practices affect the NGOs performance in Kenya in order to contribute to the performance literature and practice. In particular, this study endeavour to provide empirical evidence of PM practices that influence NGOs performance beyond the rhetoric of PM.

The initial stage of the study will involve an exploratory study using secondary data, focused group discussions and interviews to understand the key constructs and build a valid and reliable survey instrument. Thereafter the researcher will use a cross-sectional research design to gather primary data.

The population of the study will be 6075 non-governmental organisations (NGOs) in Kenya. Multi-stage stratified sampling will be used to select a sample of 546 NGOs that will give the needed information. A series of self-administered questionnaires will be distributed to the sampled NGOs.

Data analysis will include descriptive statistics and inferential analysis. Confirmatory Factor Analysis and Structural Equation Modeling using Analysis of Moment Structures (AMOS) 18 software will be used to test hypotheses. The data will be presented in tables and figures.

Publications

Book Chapter
  • Wadongo B. and Abdel-Kader M. (2011) Performance management in non profit organisations, in Abdel-Kader M. (2011) Review of Management Accounting Research; Palgrave Macmillan Publishers Limited, Hampshire, England (November, 2011)
Working Paper
  • Abdel-Kader, Magdy G. and Wadongo, Billy, (2011) Performance Management in NGOs: Evidence from Kenya (August 15, 2011). Available at SSRN: ssrn.com/abstract=1909863
Book
  • Odhuno E. and Wadongo B. (2009) Hospitality Organizational Behavior, Sahel Publishing: South Bend, Indiana, USA (ISBN 978-0-9795851-4-2)
Peer-reviewed Publications
  • Wadongo B., and Kambona O. and Odhuno E (2011) “Emerging Critical Generic Managerial Competencies: A Challenge to Hospitality Educators in Kenya” African Journal of Economics and Management Studies Vol 2 No 1 pp 56 – 71
  • Wadongo B., Odhuno E., Kambona O. and Othuon L. (2010) ‘Key performance Indicators in the Kenyan hotel industry; A Managerial perspective’ Benchmarking: An International Journal Vol 17 No 6 pp.858 – 875
  • Wadongo B., Odhuno E. and Kambona O. (2010) “Managerial Roles and Choice of Performance Measures in Kenyan Five-Star Hotels using A Cross-Sectional Correlational Design” Managing Leisure: An International Journal Vol 15 No 1 pp 16-30
  • Wadongo B., Odhuno E. and Kambona O. (2009) ‘Managerial Roles and Performance Measurement Practices in the Kenyan hotel Industry: A Structural Equation Modeling Approach.’ International journal of Hospitality and Tourism Systems Vol.2. No1 .pp 51-81
Conference and Workshop Presentations
  • Wadongo B. and Abdel-Kader M. (2011) Performance management practices in non profit organisations, in proceedings of British Accounting Finance Association 2011 conference, Aston Business School, 12-14 April 2011, Birmingham UK
  • Wadongo B (2011) ‘Determinants and effects of Performance management practices in nongovernmental organisations’ British accounting and Finance Association Doctoral Colloquium at Aston Business School on 12th April 2011
  • Wadongo B (2010) ‘Governance and Performance management in civil society in Kenya’, East Africa governance workshop at Strathmore Governance Centre (SGC), Strathmore University, Kenya on 4th November 2010
  • Wadongo B., Abdel-Kader M. and Sermpinis G. ‘Performance management practices in Kenya; Memoirs of NGO leaders’ University of Bedfordshire conference on 5th and 6th July 2011 Luton Campus

Collaborative Research and Consultancies

Billy has collaborated with institutions, NGOs and consultancies in the following areas:

  • carrying out Baseline Surveys;
  • Midterm Evaluations;
  • Summative Evaluations;
  • Capacity Building; 
  • Community Development; 
  • Proposal Writing; 
  • Project Planning and Management; 
  • Rural Poverty and Microfinance;
  • Performance Management; 
  • Hospitality Management; 
  • Developing Data Collection Instruments; 
  • Qualitative and Quantitative Data Analysis and Management; 
  • Writing Technical, Research and Evaluation Reports.

Training Facilitation

Over the years Billy has gained experience as a training facilitator for both NGOs staff training and corporate training in various specialised areas such as

  • Management; 
  • Project Planning and Management; 
  • Monitoring and Evaluation; 
  • Performance Management; 
  • Capacity Building; 
  • Services Marketing; 
  • Research Methodology and Data Analysis and Management.

Contact Details

T: +447570 238278
E: billy.wadongo@beds.ac.uk

Bedfordshire University

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