Profile
Dr Hsin Chen, Lecturer

Dr Hsin Chen is a
Lecturer in the Department of Business Systems at the University of
Bedfordshire. Hsin has received her PhD from Brunel University and also holds a
BSc in Computer Science and Business Studies from Warwick University and an MSc
in Information Systems and Technology from City University. She is also a SAP
certified associate and a member of the Association for Information Systems.
Prior to joining the
Business School Hsin worked as a researcher at Kingston University and as a
visiting lecturer at Brunel University. She has been involved in a number of UK
funded research projects with emphasis on entrepreneurship and Small and
Medium-Sized Enterprises (SMEs).
Teaching Interests
- Information Systems
- e-Commerce and e-Business
- Business Integration
- Web Analytics
Research Interests
Hsin’s research
interests include the adoption and impact of integration technologies, small
business management, Enterprise Resource Planning Systems (ERPs), e-Commerce
and e-Business, broadband Internet and Customer Relationship Management (CRM).
She is also interested in the organisational innovation, supply chain integration
and RFID adoption in small businesses.
Publications
Journal articles
- Chen, H. and Papazafeiropoulou, A. (2011). ‘Adoption of Integration Technologies
by SMEs in Taiwan. Are Resource Constrains a Real Impediment?’. (Forthcoming)
- Chen, H, Papazafeiropoulou, A. and Wu, C. F. (2010). ‘An E-Government
Initiative to Support Supply Chain Integration for Small to Medium Sized
Enterprises: Successes and Challenges’, The
Database for Advanced Information Systems. (Submitted)
- Chen, H and Papazafeiropoulou, A. (2010).
‘Supply Chain Integration in the IT Manufacturing Sector: How integration
technologies adoption can improve efficiency’, International Journal of Applied Systemic Studies (IJASS). (Accepted)
- Chen, H, Papazafeiropoulou, A. and Dwivedi,
Y. K. (2010). ‘Maturity of Supply Chain Integration within Small and Medium
Size Enterprises (SMEs): Lessons from the IT Manufacturing Sector’, International Journal of Management and
Enterprise Development
- Revell, A., Stokes, D., and Chen, H. (2009). ‘Small Business and the Environment:
Turning Over a New Leaf?’, Business Strategy and Environment, 19(5), 273-288
- Khoumbati, K, Yogesh Kumar Dwivedi, Lai, B.
and Chen, H. (2007), ‘Broadband Adoption in Pakistan’, Electronic Government, 5(2)
- Chen, H., and Dwivedi, Y. K. (2007).
‘Conceptualising the relationship between integration needs and integrations
technologies adoption: Comparing a case of SME with a large organisation’, International Journal of Management and
Enterprise Development, 4(4), 459-476
- Themistocleous, M. and Chen, H.
(2004). 'Investigating the Integration
of SMEs’ Information Systems: an Exploratory Case Study', International
Journal of Information
Technology and Management, 3 (2/3/4), 208-245
Conference proceedings
- Chen, H, Papazafeiropopulou, A, Wu, C. F and
Huang, T. Y. (2011). ‘Studying
RFID Adoption by SMEs in the Taiwanese IT Industry’, European, Mediterranean and Middle Eastern
Conference on Information Systems (EMCIS). (Submitted)
- Chen, H (2010).
‘Investigating Integration Technologies Adoption in Organisations:
The Case of Large and Small to Medium Sized Enterprises’, In Proceedings of 16th Americas Conference on Information
Systems (AMCIS), Aug 12-15,
Lima, Peru
- Singh, J., Hand,
C. and Chen, H. (2009) ‘Differentiation in a Branded Commodity Category:
Tapping in to the Behavioural Data’, Australian
and New Zealand Marketing Academy (ANZMAC ’09), 28-29 November 2009,
Australia
- Hand, C. and Chen,
H. (2009). ‘Grocery Brand Loyalty Transfer from In-store to Online’, Academy of Marketing Conference. 7-9
July 2009, Leeds
- Chen, H, and
Papazafeiropoulou, A. (2008). ‘Adoption of Productivity Enhancing Information
and Communication Technology by Small and Medium Enterprises in Taiwan
Manufacturing Sector’, In Proceedings of
16th European Conference on Information Systems (ECIS), June
09-11, Ireland
- Revell, A., Stokes, D., and Chen, H. (2007). ‘Small Business and the Environment: Turning Over a New
Leaf?’, In Proceedings of the Corporate Responsibility
Research Conference, July 15-17, Devonshire Hall, University of Leeds, UK
- Chen, H., Wilson, N. and Lee, M. W. (2007). ‘Resource Constraints Related
to Emerging Integration Technologies Adoption: The Case of Small and Medium
Sized Enterprises’, In Proceedings of Americas Conference on Information Systems
(AMCIS), Aug 9-12, Colorado, USA
- Khoumbati, K., Lai, B. and Chen, H. (2007), ‘Consumer Adoption of
Broadband in Pakistan’, In Proceedings of Americas Conference on Information
Systems (AMCIS), Aug 9-12, Colorado, USA
- Chen, H. and
Themistocleous, M (2004). 'Understanding
Web Services Benefits and Barriers through Classification and Case Studies’, In Proceedings of the European and
Mediterranean Conference on Information Systems (EMCIS), July 25-17, Tunis
- Chen, H. and Wu,
C. F. (2005). ‘A Comparative Analysis
between SMEs and Large Companies in Relation to Integration Technologies
Adoption’, In Proceedings of the Fifth International
Conference on Electronic Business
(ICEB), Dec 5-9, Hong Kong
- Chen, H., Themistocleous, M. and Chiu, K. H. (2003a). 'Interorganisational
Application Integration: the Case of 15 Taiwan's SMEs', In Proceedings
of ISOneWorld Conference, April 23-25, Las Vegas, Nevada, USA
- Chen, H.,
Themistocleous, M. and Chiu, K. H. (2003b). 'A Case Study on Integrating Small Medium
Enterprises', In Proceedings of the Fourth Annual Global Information
Technology Management World Conference (GITMA), June 8-10, Calgary, Canada,
143-146.
- Chen, H. and Wu,
C. F. (2005). ‘Factors Affecting Integration Technologies Adoption: a
Comparative Analysis between SMEs and Large Organisations’, In Proceedings
of the Ninth Pacific Asia Conference on Information Systems (PACIS),
July 7-10, Bangkok, Thailand
- Chen, H.,
Themistocleous, M. and Chiu, K. H. (2004). 'Approach to Supply Chain Integration Followed by SMEs: an Exploratory
Case Study’, In Proceedings of Americas Conference on
Information Systems (AMCIS), Aug 6-8, New York, USA
- Chen, H., Themistocleous, M. and Wu, C. F.
(2005). 'A Conceptual Framework for Integration Technologies Adoption by Small
to Medium Sized Enterprises', In Proceedings of International
Association for Computing Information Systems Pacific Conference (IACIS),
May 19-21, Taipei, Taiwan.
- Wu, C.F. and Chen, H. (2005). “The Learning
Styles Amongst Expatriate Engineers - the Case Study of Taiwan High Technology
company in USA” , In Proceeding of the 4th Asian Conference of the Academy
of HRD (AHRD), Dec 3-6, Taipei, Taiwan
- Chen, H., Lee, M. W., and Dwivedi, Y. (2006)
Investigating Adoption of Emerging Integration Technologies: A Case of
SME. In Proceeding of 2006
Management International Conference (MIC2006)
Monograph
Chen, H. (2010),
Adopting Emerging Integration Technologies in Organisations: Case Studies in IT
Industry, Published by VDM Verlag Dr. Muller Aktiengesellschaft & Co.,
Germany. (ISBN: 978-3-639-25575-1).
Book Chapters
Chen, H. and Themistocleous, M (2003).
‘Integrating Business-to-Business eCommerce Applications in SMEs’, In Hunter,
M. G. and Dhanda, K. K. Information Systems: exploring applications in
business and government, USA, The Information Institute.
Contact Details
Dr Hsin Chen
E: hsin.chen@beds.ac.uk