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Kenneth Lawless

French training improves business relations for KL Supplies

Kenneth Lawless, Managing Director, KL Supplies

Background

Kenneth Lawless is Managing Director of KL Supplies, a small family business, supplying cleaning and hygiene products to restaurants, clubs, hotels and institutions.

Kenneth wanted to learn a language because he realised it would be useful to his business. Many of the key suppliers are located in France and the company has had increasing numbers of enquiries from EU companies. Kenneth makes frequent trips to France for both business and pleasure.

Individual and company benefits

Kenneth says:

  • his increased proficiency in French and the insight gained into the culture will bring improved efficiency for the company
  • people are impressed with the fact that he can speak French and that this will bring increased sales opportunities
  • learning French has increased confidence with his customers and suppliers, especially as he can now ‘ice-break’ and email in French
  • it is important for people in business within the global economy to learn languages


Kenneth enjoyed the experience of learning with students. “The mix was just right – it’s not what I’d expected and was a pleasant surprise to see a mix and a mix that worked. We helped each other and bounced ideas off one another. It’s good to have opposites – it livened things up!”

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Business services» Training & Development» Languages & Culture for Business» Global Communication for Micro-Businesses» Kenneth Lawless

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