Contact Us

By telephone
During office hours
(Monday-Friday 08:30-17:00)
+44 (0)1234 400 400

Outside office hours
(Campus Watch)
+44 (0)1582 74 39 89

By email
admission@beds.ac.uk (admissions)
international@beds.ac.uk (international)
sid@beds.ac.uk (student support)
help@beds.ac.uk (registration)

By post
University of Bedfordshire
Park Square
Luton
Bedfordshire
UK, LU1 3JU

FAQs

FAQs - Bedford campus

Frequently asked questions about student accommodation

The University allocates students to University owned property (University-managed Halls) and Liberty Living accommodation. These are all simply referred to as ‘Halls’.

  1. How do I apply for accommodation?
  2. How much is the booking fee and what does it cover?
  3. Are my personal belongings and laptop insured?
  4. What happens to the booking fee if I change my mind about coming to the University?
  5. How much does internet access cost in the Halls?
  6. Can I choose my Hall of Residence?
  7. I want to share with friends. Can we apply for a flat together?
  8. Have you got any rooms for couples?
  9. What if I have a disability or medical condition?
  10. What kind of household things do I need to bring with me?
  11. What are the rules about bringing electrical appliances?
  12. Can I bring my pet cat?
  13. Can I bring my car?
  14. Is there a communal TV in the flat?
  15. When will I be expected to move into my room?
  16. What is an 'HM1 card'?
  17. How do I pay my rent?
  18. Do I pay council tax as a student in Halls?
  19. Will I have to sign a tenancy agreement?
  20. If I am not satisfied with my room can I change it?
  21. Who cleans the accommodation?
Q1: How do I apply for accommodation?

First of all you should apply for a course. We will then send you a course offer letter plus an accommodation information pack. You should then apply for your room online via our booking system

Q2: How much is the booking fee and what does it cover?

The booking fee for the Academic year 2012/13 includes free personal contents insurance. (a) The fee for the University managed Halls is £250 – £50 is charged as a non-refundable administration fee and the University holds £200 as a refundable security deposit, repayable within 28 days of your departure, less any outstanding expenses (b) The booking fee for the Liberty Living Halls of Residence is £200. This is a damage deposit and is held in a tenancy deposit scheme until the end of your tenancy agreement.

Q3: Are my personal belongings and laptop insured?

Yes. The University, through Endsleigh Insurance, provides basic contents insurance which includes cover for your laptop computer and amounts to £4,000.

Q4: What happens to the booking fee if I change my mind about coming to the University?

You will get a full refund providing the relevant Accommodation Office receives your cancellation in writing by 31 August 2012. After this date the booking fee is non-refundable.

Q5: How much does internet access cost in the Halls?

The University offers free internet access in all Halls at the Bedford campus.

Q6: Can I choose my Hall of Residence?

Accommodation is allocated on a 'first come first served' basis. Apply early and you will have the best chance of getting one of your three choices.

Q7: I want to share with friends. Can we apply for a flat together?

Yes, when you make your application you can add the names and student references of those you wish to share with.

Q8: Have you got any rooms for couples?

All Halls of Residence have single rooms only. The University is not able to provide accommodation for couples or families.

Q9: What if I have a disability or medical condition?

The University does have some accommodation for students with disabilities. You should contact our Disability Advisers in the first instance to discuss specific requirements. If you need special consideration because of a medical condition you may be asked to provide a supporting letter from your Doctor. Please include any information you can on your application.

Q10: What kind of household things do I need to bring with me?

You need to bring bedding, cooking, eating and cleaning utensils. There are ironing boards in the Hall kitchens but no irons. You can buy a bedding pack at the University. It costs £35 and consists of duvet, pillow, sheet, pillow case and duvet cover. There are also some relatively cheap shops in the nearby town centre shopping malls where you can buy the things you need to 'set up home'.

Q11: What are the rules about bringing electrical appliances?

All electrical appliances that are over 12 months old must be 'PAT' (Portal Appliances Test) tested. A qualified electrician or domestic appliance engineer can carry out the test and issue a safety certificate. Before you can use your own electrical appliances in Halls you need to sign a declaration of safety. The declaration of safety form is included in the accommodation application pack.

Q12: Can I bring my pet cat?

Sorry, pets are not allowed in the Halls of Residence for health and safety reasons.

Q13: Can I bring my car?

At Bedford campus parking is limited and a 'pay and display' system operates.

Q14: Is there a communal TV in the flat?

No, there isn't. You can bring your own TV if you wish although we cannot guarantee good reception. You will also need to have a licence.  Please visit www.tvlicensing.co.uk for ways to pay. 

Q15: When will I be expected to move into my room?

Over the 'key weekend', usually in September. Staff will be there to welcome you and help you settle in to your accommodation.

Q16: What is an 'HM1 card'?

The 'HM1 card' is held by the Hall Manager and provides essential information about you in case of an emergency. It will be sent to you with your allocation pack once an offer of accommodation is made. Please fill it in before you arrive (with a recent passport photo attached) because you will need to produce the card to receive the key to your room.

Q17: How do I pay my rent?

The first rent instalment is paid as a deposit when you accept your place - you will then make eight monthly payments. You can also pay the whole amount in advance (doing so will result in a 5% discount).

Q18: Do I pay council tax as a student in Halls?

No

Q19: Will I have to sign a tenancy agreement?

Yes, you will be asked to sign a licence for a minimum of a 42-week period. This is a legally binding document and you will be held to this unless a student who is not already in student accommodation can be found to take over your room for the remaining period. You will be able to see the licence online before you accept the offer.

Q20: If I am not satisfied with my room can I change it?

You will be given the opportunity to change rooms, subject to availability, once the initial settling-in period is over, in October.

Q21: Who cleans the accommodation?

A cleaning contractor cleans the communal areas of the Halls and the grounds. Students are wholly responsible for their rooms, kitchens, bathrooms and all communal areas within the flat. An 'in-house' cleaning team also operates at the Bedford campus.

Bedfordshire University

Student life» Accommodation» Bedford campus» FAQs