Contact Us

By telephone
During office hours
(Monday-Friday 08:30-17:00)
+44 (0)1234 400 400

Outside office hours
(Campus Watch)
+44 (0)1582 74 39 89

By email
admission@beds.ac.uk (admissions)
international@beds.ac.uk (international)
sid@beds.ac.uk (student support)
help@beds.ac.uk (registration)

By post
University of Bedfordshire
Park Square
Luton
Bedfordshire
UK, LU1 3JU

FAQs and useful contacts

Frequently Asked Questions

Timetable

1. Where can I see my timetable?

Timetables for courses starting in January/February 2012 will be located at  www.beds.ac.uk/timetable

Timetable information will also be distributed at academic (course) induction. Timetables can be obtained by course or individual unit, by term (generally undergraduate), semester (generally postgraduate) or whole academic year.

Induction

2. When is my academic (course) induction?

Academic induction dates and times will be published here shortly or can be obtained from your department.

Online registration

3.  My login for online registration doesn't work.

Your username is your student reference number. Your password is your date of birth in six digit format (eg 1st January 1980 would be 010180).

Still doesn't work? To have your login details reset email sid@beds.ac.uk

Course registration

4. When can I register for my course?

Course registration schedules will be available on the registration page.

UK and EU students

Course registration schedules will be available on the registration page.

International student queries

5. Who can I talk to about my student visa?

Please contact the International Office for advice: international@beds.ac.uk

6. How do I register with the police?

Students from certain countries are required to register with the police during registration, which is arranged by the International Office. See list of countries in International Student Support

If you have any questions about police registration please email international@beds.ac.uk.

7. How do I register with a doctor?

The University’s health centre contact details are here

8.  How do I open a bank account?

There are several banks located in Luton, Bedford and Aylesbury. By visiting a bank in person, or telephoning their customer services number provided on their website, you can learn about how to open a bank account.

There is also information for students provided on the British Bank Account website

Student support

9. Where can I go for support during my studies?

Academic support, such as advice on appropriate referencing, avoiding plagiarism and improving writing skills, can be obtained from the Professional and Academic Development (PAD) Team

Other types of student support available during your studies, such as counselling, is provided by the Student Support Team

10. What arrangements can be made for disabled students?

If you declare a disability to the University, whether it be a physical disability or dyslexia, for example, staff can assess what arrangements may be necessary to accommodate you during your studies. The contact details for the disabilities team are here

11. Where can I get information about student loans and tuition fees?

Information on the cost of courses, the University’s tuition fees policy, and bursaries / scholarships is in 'Money Matters'

The Student Loan Company provide services to UK and EU students.

ID cards

12. How do I get my student ID card?

Identification cards are produced at registration, after you are fully registered for your course and have paid your fees. At other times of year, you need to ask at the campus reception for the location of the ID card machine.

13. How do I replace my ID card?

During registration periods, ID card machines will be available in the registration rooms at Luton (LRC) and Bedford (P0.33). At other times of year talk to the reception at your campus. There may be a charge for replacement ID cards.

Accommodation

14. Where can I get information on accommodation?

Information on the University’s accommodation, at its various campuses, is available here

Location

15. Where is the University located?

The University has several campuses: Luton city centre, Butterfield (Luton outskirts), Putteridge Bury (Luton outskirts), Bedford and Aylesbury. See campus maps and directions

I still have some questions...

Please email sid@beds.ac.uk if you have any further questions.

Bedfordshire University

Student life» Students joining the Uni» Frequently asked questions