Clearing questions

Everything you need to know to help you through Clearing.

What is Clearing?

Clearing allows you to apply for our courses that still have vacancies.

When can I start looking for courses that are in Clearing?

Start looking now! Begin your research on universities you're interested in by looking into specific courses and make a list of your top choices.

Not all of them may be in Clearing so this shortlist will help you make a decision when you call a university. UCAS will have a list of courses available in Clearing from 6 July.

How does the Clearing process work?

If your UCAS Track page says you are in Clearing you need to act quickly to secure a place on the course and at the university you are interested in.

Remain positive and remember you are not the only one going through the Clearing process.

Universities understand the pressure you are under but you should stay calm and be professional when calling them.

Before you phone you will need to:

  • have your Clearing number and UCAS ID number to hand
  • have picked up your results from school/college
  • be ready to explain why you are interested in the course and university
  • be in a quiet place, ideally with internet access
  • have a pen and paper ready

What if I've not already applied via UCAS?

If you've not already applied via UCAS you can call the University and we will take your details over the phone.

If we are able to offer you a place we will send you an application form for you to complete and return by a specific deadline. We will also need to see copies of your qualifications and passport.

What happens when I call a university?

When you call a university they will expect to speak to you, not your parents/teacher.

A Clearing operator will ask you for personal details and information on your qualifications.

You must give accurate information because an offer of a place will be based on what you tell the university. An offer may be withdrawn if the qualifications you say you have do not match the certificates you provide once you have an offer.

If you meet the entry requirements the Clearing operator may give you a verbal offer or may refer you to an academic member of staff.

If you are given an offer you will be sent an email asking you to refer your application to the university for the agreed course. This email will tell you the university and course codes you will need to do this through your UCAS Track page.

Look for the ‘Add Clearing choice’ option and you can only have one choice at a time – this will be available from 18.00 on 18 August.

Do not refer yourself to an institution if you have not secured a verbal offer from them. Doing so may delay your application.

What if I am already holding a conditional offer?

If you were holding a conditional offer for a place with us and were unsuccessful in gaining a confirmed place, you will not be able to be considered by us in Clearing.

UCAS automatically informs universities of a variety of qualifications including A Levels and BTEC qualifications.

See which qualifications are received from UCAS

If your qualification is not included you will need to send the University your certificate as soon as possible.

Only unconditional offers can be made in Clearing so you will need to wait until you know your results before you contact us. We can't make unconditional offers based on predicted grades.

Why is my UCAS Track not showing my results?

If you have received your results and believe you have met the condition of your offer but your UCAS Track page has not been updated, please contact the University on 01582 743500 as we may have a query on your results.

What if I got all my grades or did better than expected?

If you have met or exceeded the conditions of your offer your status should show that you are now 'Unconditional Firm' and you are placed with us.

Congratulations! You do not need to contact us to check that you have your place, we will send you a confirmation letter and Welcome pack in the post.

What if I didn't do as well as I'd hoped?

If you have not quite met the conditions of your offer we may still be able to accept you.

Check UCAS Track as we may be able to confirm your place on A Level results day (Thursday 18 August 2016) or you may need to wait while we check how many places we have left on the courses.

If we have spaces we will update your UCAS Track to show we have accepted you. If we cannot accept you an unsuccessful decision will show on your UCAS Track.

If you have met the conditions of your Insurance choice university/course (if you have one) you will be committed to them.

If you are also unsuccessful with your Insurance choice UCAS Track will state you are eligible for Clearing.

What is Confirmation?

Confirmation is when universities receive your results and confirm your place if you meet your conditions of your offer.

If your place is confirmed your UCAS Track page will show that you are UF or Unconditional Firm at the institution.

Do not contact the University before you have checked your UCAS Track page

If your place has not yet been confirmed you can call Admissions on 01582 743500 to ask about the status of your application. We may be waiting for some of your results or have a query on them. Do not use this number to enquire about Clearing.

If your place has been confirmed you do not need to call the University to double check you have your place – a confirmation letter and welcome pack will be posted to you.

You will also receive an AS12 confirmation letter via email from UCAS which is official proof that you are holding a place with us.

What is Adjustment?

Applicants who achieve better than expected exam results and so exceed the conditions of their firm choice institution may be eligible for Adjustment.

This process allows such applicants to reconsider where and what they want to study.

The Adjustment period is open from 18 August (A Level results day) until 31 August 2016 although an individual’s period begins once their CF (conditional) offer becomes UF (unconditional). Read more information on Adjustment on the UCAS website

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