During office hours
+44 (0)1234 400 400
Outside office hours
+44 (0)1582 74 39 89
University of Bedfordshire
UK, LU1 3JU
All five campuses are now equipped with state-of-the-art videoconferencing facilities which are bookable by staff through the Information Services helpdesk.
You can connect your H.323 videoconferencing system to the University's videoconferencing system by dialling our Multipoint Conferencing Unit (MCU). Connections can be made by any of the following methods:
When you dial in, you will be presented with both voice and on-screen prompts to select a conference session. You will need to have pre-arranged your conference session. Staff can arrange a conference session through the Information Services helpdesk.
Up to 12 endpoints can take part in a conference using the University's MCU. Larger conferences can be arranged by staff on request.
Larger conferences will make use of JANET Videoconferencing Service (JVCS) facilities and contact numbers in these cases may differ from the ones above.
You can dial directly in to any of the University's videoconferencing endpoints via their E.164 numbers:
|Luton University Square Mobile 1||0044012214000|
|Luton University Square Mobile 2||0044012214001|
|Bedford Mobile 1||0044012215000|
|Putteridge Bury Mobile 1||0044012217000|
|Butterfield Park Mobile 1||0044012216000|
|Oxford House Mobile 1||0044012218000|
Please note that some systems may be switched off or not set to auto-answer, especially when they are located in teaching rooms or private offices.
You can also use most standard webcams and headsets/speakerphones to connect over SIP using the Tandberg ConferenceMe software.
Please note that ConferenceMe is only available for Windows PCs. SIP clients are available for other platforms.
High-definition laptop/desktop webcams and speakerphones are available on each site for loan to staff. Please contact the Information Services helpdesk or your local site administrator for details.
Where conferences are pre-arranged in which you are a desktop participant, you will be sent an email link to the videoconference. Simply clicking on the link will initiate the conference.
Alternatively you can go to this conference link website and click on the appropriate link
You may experience problems connecting to conferences using ConferenceMe. This is most often caused by anti-virus/firewall software.
Advice on how to configure your anti-virus/firewall can be found at:
If you are still experiencing problems connecting, you should contact your local network administrator in the first instance.
If you use an ISDN videoconferencing system, you can still connect to the University's videoconferencing system via JVCS.
For help and advice on booking bridged sessions through the JVCS, please visit their website. You will need to pre-book your session with the University. Members of staff can do this through the Information Services helpdesk.
Support for the Videoconferencing system is available from the Information Services helpdesk on x3366 or +44 (0)1582 743366.