A student’s guide to self-isolation

There may be a time when you need to self-isolate and this guidance has been put together to help you know when and how to isolate, how to inform the University, and the essentials to get you through 10 days isolation.

We strongly encourage you to download the NHS Covid-19 app and begin to use it to check into any venue that has a QR code to scan. These will be displayed at food outlets on campus and also at bars, restaurants, hairdressers and other public businesses across the town.

By using the app correctly you’ll be notified if you’ve had contact with a positive case and need to self-isolate to keep others safe.

You will need to self-isolate up to 10 days if:

You must remain at home or in your student accommodation if you’re self-isolating.

  • Do not come on to campus, go to work or visit public places
  • Do not use public transport or taxis
  • Do not go out to get food or medicine – you should order it online or by phone, or ask someone to bring and leave outside your home
  • Do not have visitors in your home, including friends and family, unless you have people providing essential care (who should be informed you are self-isolating)

If you are self-isolating in student accommodation, you must inform your Accommodation Manager who will be able to discuss your support needs.

It is important that you inform the University if you are self-isolating so we can ensure that appropriate support is in place for your welfare and your studies. Please email our Return to Campus Advisors returntocampus@beds.ac.ukand provide:

  • your full name and student ID number
  • the reason why you are self-isolating
  • when you began self-isolating
  • where you are residing (i.e. family home, student accommodation)

The Return to Campus Advisors can help request for your studies to be delivered online during your self-isolation so you don’t fall behind, discuss mitigating circumstances if you will miss any in-class assessments, and explore any personal or financial support needs you may have.

Your self-isolation essentials...

Be prepared

As the need to self-isolate can happen quickly and unexpectedly, we’d advise you make sure you have some basic supplies in stock, such as long life milk, tinned food and pasta. There’s no need to stockpile but just get what you need to potentially cover a two week period.

It’s a good idea to get yourself into a healthy routine and keep your day structured. Unless you’re feeling unwell, try and get up early and go to bed at a reasonable hour, eat regular meals and log in online to take part in online lectures and online social events if you are able to.

Accessing food and essentials

There are a range of supermarkets that provide a delivery service and some examples are:

There is also the option to have hot food delivered and the following websites will signpost you to takeaway restaurants with a variety of cuisines in your local area:

Access support services

Self-isolation can be pretty challenging and our Support Services are here to help you in any way that we can. As well as the Return to Campus Advisors, you can contact our teams directly on the following emails and you can arrange a telephone appointment if you want to have a chat about support:

returntocampus@beds.ac.uk – dedicated Advisors to support you with a Student Care Plan if you are self-isolating (with symptoms or after testing positive for coronavirus)

student.engagement@beds.ac.uk – complex support needs or coronavirus enquiries

mitigation@beds.ac.uk – extensions to work deadlines

studentmoney@beds.ac.uk – financial difficulties and budgeting advice

mentalhealth@beds.ac.uk – new or on-going mental health support

counselling@beds.ac.uk – access to counselling support

chaplaincy@beds.ac.uk – pastoral and emotional support

careers@beds.ac.uk – support with employment, careers and placements

disability@beds.ac.uk – support with a range of disabilities

More information

For more information about safety on campus and the latest updates from the University, visit the website on: 


University switchboard
During office hours
(Monday-Friday 08:30-17:00)
+44 (0)1234 400 400

Outside office hours
(Campus Watch)
+44 (0)1582 74 39 89



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