Contact Us

By telephone
During office hours
(Monday-Friday 08:30-17:00)
+44 (0)1234 400 400

Outside office hours
(Campus Watch)
+44 (0)1582 74 39 89

By email
admission@beds.ac.uk (admissions)
international@beds.ac.uk (international)
sid@beds.ac.uk (student support)
help@beds.ac.uk (registration)

By post
University of Bedfordshire
University Square
Luton
Bedfordshire
UK, LU1 3JU

FAQs

Frequently asked questions about student accommodation

These answers relate to Bedford and Luton on-campus accommodation. If you are studying at our Aylesbury campus view the relevant Q&As here

  1. How do I apply for accommodation?
  2. How much is the booking fee and what does it cover?
  3. Are my personal belongings and laptop insured?
  4. What happens to the booking fee if I change my mind about coming to the University?
  5. How much does internet access cost in the Halls?
  6. Can I choose my accommodation and room?
  7. I want to share with friends. Can we apply for a flat together?
  8. Have you got any rooms for couples?
  9. What if I have a disability or medical condition?
  10. What kind of household things do I need to bring with me?
  11. Can I bring my own electrical appliances?
  12. Can I bring my pet?
  13. Can I bring my car?
  14. Is there a communal TV in the flat?
  15. When will I be expected to move into my room?
  16. How do I pay my rent?
  17. Do I pay council tax as a student in Halls?
  18. Will I have to sign a tenancy agreement?
  19. Can I change my room if I am not happy with it?
  20. Who cleans the accommodation?

How do I apply for accommodation?

You must first apply for a course. Once you have received a place and a course offer letter you can then apply for University of Bedfordshire endorsed accommodation at the Student Village or Liberty Park via our application portal.

How much is the booking fee and what does it cover?

All fees and monthly payments include all utility bills, free internet access and contents insurance.

  • The fee for the Student Village is £200. This is a refundable security deposit, paid to you within 28 days of your departure, less any outstanding expenses
  • The fee for the Liberty Park is £200. This is a damage deposit and is held in a tenancy deposit scheme until the end of your contract.

Are my personal belongings and mobile devices insured?

Yes. The University, through Endsleigh Insurance, provides basic contents insurance which includes cover for your laptops and mobile devices up to £4,000.

What happens to the booking fee if I change my mind about coming to the University?

We will refund you the £200 booking fee providing the relevant Accommodation Office receives your cancellation in writing 14 days after signing your contract. After this date the booking fee is non-refundable.

How much does internet access cost?

Free internet access is included at the Student Village and Liberty Park.

Can I choose my accommodation and room?

Accommodation is allocated on a first come, first served basis. Apply early and you will have the best chance of getting one of your three choices. If you're joining during the February/March term accommodation will be allocated depending on availability.

I want to share with friends. Can we apply for a flat together?

Yes, make sure you tell us during your application who you would like to live with and have their student number to hand. This is on a first come, first served basis so please complete your application as soon as possible.

Have you got any rooms for couples?

No. All rooms are designed for single occupancy only and we are unable to provide accommodation for couples or families.

What if I have a disability or medical condition?

The University have some accommodation for students with disabilities. Please contact our Disability Advisers in the first instance to discuss your specific requirements. If you need special consideration because of a medical condition we may ask you to provide a supporting letter from your doctor. Please include any information you can on your application.

What kind of household things do I need to bring with me?

You need to bring bedding, cooking, eating and cleaning utensils. The Student Village has its own Village Shop where you can buy all your essentials online during your application and they will be ready for when you arrive. Watch this video for tips on what you need when moving in.

Can I bring my own electrical appliances?

Yes, but all electrical appliances must have an up to date 'PAT' (Portal Appliances Test) certificate / labelling (less than 12 months old). A qualified electrician or domestic appliance engineer can carry out the test and issue a safety certificate.

Can I bring my pet?

No. Pets are not allowed in the Student Village or Liberty Park.

Can I bring my car?

There is limited parking available. Permits can be purchased in advance.

View information  for Bedford on-campus parking

Limited parking for Luton accommodation students is available Lea Halls. Apply via email: bedfordshire@clvuk.com

Is there a communal TV in the flat?

No, but you can bring your own TV, although we cannot guarantee good reception. You will also need to have a TV licence.

When will I be expected to move into my room?

It's best to move in over the 'key weekend' which is usually in September. Staff will be there to welcome you and help you settle in to your accommodation. We will send your more information closer to the time.

How do I pay my rent?

Payments are made online at the time of your booking. Rent is paid in three termly payments. You pay the deposit to secure your accommodation and then the first rent instalment must be paid before you move in to your accommodation. The second and third instalments are scheduled to coincide with your student loan payments.

Do I pay council tax as a student in Halls?

No

Will I have to sign a contract?

Yes, during your application you will be asked to sign a contact for a minimum of 42 weeks. This is a legally-binding document and you will be held to this unless a student who is not already in student accommodation can be found to take over your room for the remaining period. You will be able to read the contract online before you accept the offer.

Can I change my room if I am not happy with it?

You will be given the opportunity to change rooms (subject to availability) once the initial settling-in period is over, at the end of October. Administration charges apply.

Who cleans the accommodation?

A cleaning contractor cleans the communal areas and the grounds of the accommodation. Students are responsible for their rooms, kitchens, bathrooms and all communal areas within the flat.

Bedfordshire University

Student Experience» Living at Bedfordshire» Accommodation» FAQs