Responding to your feedback
You said, we are listening and responding
Your University and Students' Union will make sure your voice is heard and your feedback is shared with the appropriate departments. When you submit feedback through the Student Voice form, your Course Representative or one of our surveys, this is reported and discussed at School Student Experience Committees and escalated to the Student Experience & Student Voice Working Group, where appropriate.
Based on your feedback, we will develop recommendations and actions for enhancement.
The Student Voice is really important to us. The feedback we receive from students help us improve the overall student experience.
Find out about our collective achievements and initiatives below.

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Did YOU KNOW? |
Theme |
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We offer generous scholarships and bursaries up to £2,500 a year. |
Student Support |
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Research informs our teaching and learning creating innovation and impact. |
Research |
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The University has outstanding campus libraries with 420 PCs; 1200 study spaces; 279,000 books and 244,564 e-books. |
Library, Learning Resources & Information |
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93% of our graduates are in work or further study within 15 months of graduation |
Careers & Employability Service |
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We hold the University Mental Health Charter award for our commitment to students' mental health and wellbeing, creating a supportive and inclusive environment for all. |
Student Experience |

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YOU SAID |
WE DID |
Theme |
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You said timetables can be confusing and hard to access |
We have introduced a new timetabling system which you can access via the MyBedsLife app. |
Timetabling |
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You said you would like more access to mental health support |
We have increased the number of Mental Health Advisors who you can arrange to speak to either online or in person. |
Student Support |
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You said you want easier ways to share your views |
We introduced three ways to feedback: talk to your course rep, attend a meeting/class; and the online form. The University and Beds SU review all feedback to ensure your voice is heard. |
Student Voice |
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You told us you wanted more opportunities to meet employers |
We introduce our Pop-Up Prospects events, bringing employers onto campus to connect directly with you and share insights into career opportunities |
Careers & Employability Service |
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You said the library needs to be open when we need it. |
We extended our opening to 24-7 in Luton during the busiest times in your academic year. |
Library, Learning Resources & Information |
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You said you want more submissions on Studiosity to proofread your draft assignments |
We provided each student with UNLIMITED submissions on Studiosity through an AI-enhanced proofreading service |
Library, Learning Resources & Information |
Good news stories
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Good News |
Department |
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We are keen to develop your employability skills so we invite relevant guest speakers, including experts from Luton Airport, Wizz Air, Highlands and Islands Airport Ltd. |
UBBS School of Accounting, Law and Sustainable Tourism |
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We have organised fields trips to Luton Airport, Emirates Experience London, the Olympic Park and the World Travel Market. |
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All Arts course tutors are practising and exhibiting artist and photographers. Award-winning lectures such as Terry Lee and his award-winning Fantastic Noise podcast. This is an opportunity to work on BedsTV, our in-house TV Station which offer three-month internship as station manager after the course has finished. |
Faculty of Technologies, Education & Social Science |
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Latest data shows continuation rate of 93.5% for education courses. |
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Genuine integration of theory, practical application and soft skills with visible impact on others' lives. |
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Partnerships with Luton Town, F.C. Bedford Blues rugby and many more. Opportunities for students to engage with potential employers. |
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Contact
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