Confidentiality

Confidential Counselling Service

We offer a confidential service. The information you give to us may be shared with other members of the team in order for us to be able to provide you with the best support available.

We will not pass on information about you to others without your express permission, except in exceptional circumstances. This is usually where there are concerns that either yourself or someone else is suffering, or at risk of serious harm.

In order to offer a professional service, we need to keep relevant records of your contact with us and these are kept in accordance with the Data Protection Act 1998. These will remain confidential within the Service, except in the unlikely event that they are requested as evidence in court.

For a more detailed explanation see our Code of Practice on Confidentiality and Data Protection [PDF]

The Counselling Service operates within the Ethical Framework of the British Association for Counselling and Psychotherapy (BACP). A copy of the Framework is available from:

BACP
BACP House
15 St John's Business House
Lutterworth
LE1 4HB

T: +44 (0)1455 883300
W: www.bacp.co.uk/ethical_framework

 

address

Luton campus & other campuses
Level 2, Campus Centre
Luton campus
LU1 3JU

24/7 SiD Online (student login)

email

Student Information Desk
sid@beds.ac.uk

telephone

Student Information Desk (SiD)

0300 300 0042

Our phone lines are open:

  • Monday - Thursday
    9:00 – 17:00
  • Friday
    9:00 – 16.30

Our Tweets: @