General Facilities and Support

In addition to your individual support from the Disabled Students' Allowances (DSA), the University provides general facilities and support for your disability. These include:-

Improved access to the campuses

University of Bedfordshire continues to invest in campus buildings. There is now improved access for students with physical disabilities; for example, there is an increase in disabled toilet facilities and, in some cases, the original toilet facilities have been up-graded to ensure that hoists can be used.

Automatic doors have been installed at main entrances to teaching buildings and disabled car parking provision has been upgraded and new ramps built. Adapted accommodation is now available for students with physical and sensory disabilities.

The libraries at our Luton and Bedford campuses have excellent access facilities for students with disabilities.

Learning Support

Once you have provided us with evidence of your disability, you will meet with your advisor to prepare your Learning and Teaching Support Agreement (L&TSA) which outlines the agreed reasonable adjustments including exam arrangements which you require for your studies. This Agreement, with your permission, will be sent to University staff, who can help to put these adjustments in place.

If you need support with your academic writing, you can use the services of Professional and Academic Development (PAD): they offer duty drop-in, booked 1:1 appointments and a variety of workshops. If you have dyslexia, you may find PAD particularly useful whilst you wait for your DSA-funded support to be put in place.

Support is also available for you within the library; for example, Text to Speech Software and Mind Mapping Soft-ware are on all computers, and Academic Liaison Librarians are available to help you research your assignment topics.


We encourage you to plan and submit your work in good time in order to meet your deadlines. However, there may be times when, due to circumstances beyond your control, you are unable to meet a deadline. In this situation, you are able to apply for course-work extensions from the Mitigation Team as long as you can provide evidence of why you cannot meet the deadline. We advise you not to become reliant on extensions because work can then pile up and become unmanageable.


The Student Engagement Team is available to all students enrolled at the University. The advisors give you independent and confidential advice if you are having difficulties with your studies such as problems attending lectures, difficulties with your course and withdrawing or suspending your studies.


Luton campus & other campuses
Level 2, Campus Centre
Luton campus

24/7 SiD Online (student login)


Student Information Desk


Student Information Desk (SiD)

0300 300 0042

Our phone lines are open:

  • Monday - Thursday
    9:00 – 17:00
  • Friday
    9:00 – 16.30

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