The first thing to do is check that you can connect to your institution’s eduroam service. Each institution should provide instructions on how to configure your Wi-Fi compatible laptop or mobile device.
The configuration instructions available here are for University of Bedfordshire staff, students and research students.
Once configured, your device should be able to connect to any other member institution’s eduroam service via a detected Wi-Fi network.
There are far too many Wi-F
i compatible devices to mention them all here. However, we can give information on the most popular operating systems (see left-hand menu).
Your device must be capable of:
If you’re not sure, follow the instructions for your OS:
You can also download PDF versions of each guide here:
Before you do anything else, check that you are entering the correct Username and password.
If you are, then consider deleting or forgetting the eduroam connection on your device (see the instructions for each device in the left menu).
As a last resort, you can also try changing your University network password by visiting pwd.beds.ac.uk, then wait five minutes after making the change and then try to login to eduroam again.
If you still can’t connect:
During office hours
+44 (0)1234 400 400
Outside office hours
+44 (0)1582 74 39 89
University of Bedfordshire
UK, LU1 3JU