Contact the Quality & Standards Team

The Quality & Standards department is one of the teams within Academic Registry.

We develop principles and processes relating to quality assurance and enhancement, in consultation with stakeholders from across the University, that take account of external requirements and institutional priorities.

We are responsible for the implementation and oversight of centrally managed activities, and for supporting faculties in the execution of their responsibilities.

Q&S provides expert advice and guidance to colleagues, both in person and through a range of training materials.

Nathan Spencer

Interim Head of Quality
E: nathan.spencer@beds.ac.uk

Responsible for managing the Quality & Standards team and the implementation of all centrally-driven quality assurance procedures across on-campus activities and those undertaken with collaborative partners.

Calista Strange

Senior Quality Officer
T: +44 (0)1582 489047 ext. 9047
E: calista.strange@beds.ac.uk

Responsible for facilitating the course approval process (E&S, UBBS); secretary to Portfolio Strategy and Planning Group (PSPG) and responsible for facilitating the course closure process.

Jane Harris

Quality Officer (Monitoring and Enhancement)
E: jane.harris@beds.ac.uk

Responsible for supporting monitoring and enhancement activities within the department to drive process improvement; secretary to the Course Approvals and Reviews Enhancement group and secretary to the Faculty of Education, English and Sport’s Faculty Teaching and Quality and Standards committee.

Debbie Briggs

Senior Quality Officer (Governance)
T: +44 (0)1582 743405 ext. 3405
E: debbie.briggs@beds.ac.uk

Responsible for the management of the University’s academic governance structure; management of the regular review of the Academic Regulations through the Regulations Review Task Group; oversight of the status and risk of PSRB accreditation; coordination of responses to external consultations.

Marina Fryer

Quality Officer (External Examiners)
E: marina.fryer@beds.ac.uk

Responsible for providing quality assurance and administration related to external examination, including the annual External Examiners conference and secretary to the External Examiners Committee (EEC).

Robyn Warner

Quality Officer (Collaborative Partnerships)
T: +44 (0)1582 743398 ext. 3398
E: robyn.warner@beds.ac.uk

Responsible for facilitating institutional approval and review events at collaborative partners; maintaining the collaborative register; responsible for facilitating the short course and apprenticeship modification approval process.

Caroline Bandcroft

Faculty Quality Officer
T: 01582 489023
E: caroline.bandcroft@beds.ac.uk

Responsible for providing administrative support and guidance to UoB Business School in all matters regarding quality and assurance. Secretary to Faculty Teaching and Quality and Standards committee.

Charlotte Fyfe

Faculty Quality Officer
E: Charlotte.Fyfe@beds.ac.uk

Responsible for providing administrative support and guidance to Faculty of Health and Social Sciences (HSS) and Faculty of Education, English and Sport in all matters regarding quality and assurance. Secretary to the HSS Faculty Teaching and Quality and Standards committee.

Jenny Small

Faculty Quality Officer
T: +44 (0)1582 489706 ext. 9706
E: jenny.small@beds.ac.uk

Responsible for providing administrative support and guidance to Faculty of Creative Arts, Technologies and Science in all matters regarding quality and assurance. Secretary to Faculty Teaching and Quality and Standards committee.

Elena Iordache

Quality Administrator
T: +44 (0)1582 743228 ext. 3228
E: elena.iordache1@beds.ac.uk

Responsible for providing administrative support to the Head of Quality, Senior Quality Officers and Quality Officers in fulfilling the administrative requirements of Q&S processes and systems. In particular around the set-up of approval events, contracting external examiners and managing their access to University systems and making contractual and expenses payments to external examiners and external panel members.