Emergency services

This is the line to emergency services - e.g. paramedic or police. If you feel you are in danger or going to harm yourself, please call them.

• Call 999
• Lines are open 24/7 (24 hours a day, 7 days a week).

A&E

The A&E department will have a Mental Health Team who can support you in your time of need.

• Please go to your local A&E department
• Open 24/7.

NHS 111

If you are concerned about your physical or mental wellbeing, please contact NHS 111. They will listen and signpost you to the most appropriate place for support.

• Call 111, open 24/7.
• In Bedfordshire, Milton Keynes and Luton, call 111 and press Option 2 - this will go directly to the mental health line crisis support team. You will be able to speak to someone who can then triage your concerns and offer you the best advice, ensuring the right support is put in place.

Samaritans

The Samaritans are a charity who can help people when they need support or who are in crisis. 

• Open 24/7
• Call 116 123
• Email: jo@samaritans.org 

National Suicide Prevention Helpline UK

Offers a supportive listening service to anyone throughout the UK with thoughts of suicide or thoughts of self-harm.

• Open 24 hours a day
• Call 0800 689 5652 – open 24/7.

PAPYRUS (Prevention of Young Suicide)

For young people or someone concerned about a young person (up to 35).

• papyrus-uk.org
• 0800 068 4141 - open 24/7
• Pat@papyrus-uk.org 

Cruse Bereavement Care

Helping people through the most painful time in their lives.

• cruse.org.uk  
• 0808 808 1677

Opening times

• Monday, Wednesday, Thursday, Friday: 9.30am-5pm
• Tuesday: 1pm – 8pm
• Saturday – Sunday: Closed.

Shout

Shout is the UK's first and only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.

• Text “shout” to 85258 
• 24/7.

CALM (Campaign Against Miserable Living)

If you are feeling suicidal, please reach out and speak to one of the team. 

• 5-12pm every night of the week
• Phone 0800 58 58 58

Rape Crisis

“Did something sexual happen to you without your consent? Or you're not sure? No matter when or where it happened, we are here for you – at any time of the day or night.”

• Open 24/7 
• Call free on 0808 500 2222 
• rapecrisis.org.uk

Recovery Lounge – Bedfordshire

Mind BLMK Recovery Lounges (formally known as Crisis Café) are open each evening in Bedfordshire and Luton. Anyone from Bedfordshire and Luton is welcome at any location. The service operates from 5pm-11pm 365 days of the year and can support you to get well, stay well.

Opening times and address

• Monday: The Lighthouse, Whichellos Wharf, The Elms, Stoke Road, Leighton Buzzard, LU7 2TD.
  5pm – 11pm.
• Tuesday: The Lighthouse, Whichellos Wharf, The Elms, Stoke Road, Leighton Buzzard, LU7 2TD.
  5pm – 11pm.
• Wednesday: Luton Wellbeing Centre, Dumfries Street, Chapel Langley, Luton, LU1 5BP.
  5pm – 11pm.
• Thursday: Bedford Wellbeing Centre, 3A Woburn Road, Bedford, MK40 1EG.
  5pm – 11pm.
• Friday: The Lawns Mental Health Resource Centre, The Baulk, Biggleswade, SG18 0PT.
  5pm – 11pm.
• Saturday: Luton Wellbeing Centre, Dumfries Street, Chapel Langley, Luton, LU1 5BP.
  5pm – 11pm.
• Sunday: Florence Ball House, Kimbolton Road, Bedford, MK40 2PU.
  5pm – 11pm.

Talking space - Birmingham

• The aim of the Talking Space service is to provide a safe, welcoming place where people can go outside of normal working hours, instead of A&E or other urgent services, if they are feeling emotionally distressed or are in a mental health crisis.
• Open 5pm – 11pm.

The service is available by appointment and Drop-In’s. You can make an appointment by calling 0121 262 3555 or by emailing help@birminghammind.org

Opening times and address

• Monday: Selly Oak Talking Space (11 Bournbrook Road, Selly Oak, B29 7BL) 5-10pm.
• Tuesday: Selly Oak Talking Space (11 Bournbrook Road, Selly Oak, B29 7BL) 5-10pm.
• Wednesday: Selly Oak Talking Space (11 Bournbrook Road, Selly Oak, B29 7BL) 5-10pm.
• Thursday: Northfield Talking Space (888 Bristol Rd S, Birmingham B31 2PA) 5-10pm.
• Friday: Northfield Talking Space (888 Bristol Rd S, Birmingham B31 2PA) 5-10pm.
• Saturday: Northfield Talking Space (888 Bristol Rd S, Birmingham B31 2PA) 5-10pm
  or
  Erdington Talking Space (501 Slade Road, Erdington, Birmingham B23 7JG) 5-10pm.
• Sunday: Northfield Talking Space (888 Bristol Rd S, Birmingham B31 2PA) 5-10pm
  or
  Erdington Talking Space (501 Slade Road, Erdington, Birmingham B23 7JG) 5-10pm.

Islington Recovery Café

The Islington Recovery Café is a service that provides practical and emotional support for those experiencing a mental health crisis. The service is open 365 days a year including bank holidays, and residents in the Borough of Islington can drop in without an appointment.

• Open 6-10pm Monday-Friday
• 2-6pm on Saturday and Sunday 
• Islington Recovery Café,
  Elfrida Society,
  34 Islington Park Street,
  London,
  N1 1PX.
• Accessible entrance can be found in Purley Place (house numbers 5 and 6), a passage in between 26 and 28 Islington Park Street.
• Islington.RecoveryCafe@hestia.org
• Telephone: 07384 117 241.

Crisis Café Hackney (London)

As well as offering a welcome cuppa, the Crisis Café is a safe, supportive and therapeutic place for anyone struggling and not coping with life. It means people do not have to be alone, struggling with upsetting thoughts or worry.

• The Raybould Centre
  City and Hackney Centre for Mental Health, 
  Homerton Row 
  London 
  E9 6SR
• It is open from 6pm-9pm Monday to Friday, and from noon-4pm on Saturday and Sundays.
• Call 073937 62366.
• 24-Hour Freephone number:  0800 073 000.
• elft.crisiscafe2@nhs.net 

Crisis Café Milton Keynes

“If you find yourself in crisis or need support with your mental health in the evening we are here to listen and help you in your time of need.”

• Crisis Café operates 365 days of the year, seven days a week, between 5.00pm – 11.00pm.
• 226 Queensway, Fenny Stratford, Bletchley, Milton Keynes, MK2 2TE

Your GP surgery

Your GP surgery can help you with a range of physical and mental health difficulties, please reach out to them if you need to.

• Please contact your GP in your usual way.

Total Wellbeing

Total Wellbeing supports people living in Luton who want to improve their physical and emotional health.

• totalwellbeingluton.org
• 0300 555 4152

Bedfordshire Wellbeing Service

The Bedfordshire Wellbeing Service offers a range of free and confidential talking therapies and specialist support to help you feel better.

• elft.nhs.uk

Birmingham Talking Therapies

Birmingham Healthy Minds is an NHS primary care psychological therapies service for people with depression and anxiety symptoms. Must be registered with a Birmingham GP.

• bsmhft.nhs.uk

NHS Talking Therapies

If you live in England and are aged 18 or over, you can access NHS talking therapies services for anxiety and depression.

A GP can refer you, or you can refer yourself directly without a referral.

NHS talking therapies services offer:

• Talking therapies, such as cognitive behavioural therapy (CBT), counselling, other therapies and guided self-help.
• Help for common mental health problems, like anxiety and depression.

Find a Talking therapies near you:

• nhs.uk - Find an NHS talking therapies service

Get self-help

Online information that helps people to help themselves. Helps to teach them the tools they need to manage anxiety, etc.

• getselfhelp.co.uk

Path to Recovery (Bedfordshire)

Drug and alcohol advice, treatment and support to adults whose lives are affected; support can include the whole family.

• 0333 332 4019
• elt-tr.p2rdunstable@nhs.net 
• elft.nhs.uk - Bedford Borough

Relate

Help with relationship issues

• relate.org.uk

ResoLUTiONs (Luton)

Free, friendly support about drugs and alcohol.

• 08000 546 603
• resolutions.info@cgl.org.uk
• resolutions4luton.org

Caraline

Helping those affected directly or indirectly by an eating disorder.

• 01582 457 474
• hello@caraline.com
• caraline.com
• Contact Caraline

Emerald Centre

Free support and practical help to anyone in Bedfordshire and Luton who has experienced sexual violence and/or sexual abuse.

• 01234 842 750
• emeraldcentre.org 

Luton All Women’s Centre (LAWC)

Support and advice on a variety of issues.

• 01582 416 783
• support@lawc.org.uk 
• lutonallwomenscentre.org.uk 

ManKind Initiative

Support for Male Victims of Domestic Abuse and Domestic Violence.

• 01823 334 244
• mankind.org.uk

National Domestic Abuse Helpline

Helping those who have experienced domestic abuse.

• Phone 0808 2000 247
• 24/7.

FRANK

Information on Drugs.

• 0300 123 6600
• talktofrank.com