Requests for Letters

Current Counselling clients

Letters are provided for students who attend the service for counselling. The letter will confirm that the student has attended counselling with the dates and the number of sessions attended. We can also include a brief statement of the presenting issue e.g. low mood, anxiety.

This information will only be released when you have given written permission by completing a request form - DOCX 31.7 KB

Students can request the letter as an email (to university email address only) or in paper format.

Letters in support of a claim for mitigating circumstances

It is the student’s responsibility to submit the evidence with the claim form to the Mitigation Team.


While we try to make sure requests for letters are dealt with as quickly as possible, students must allow at least 5 working days for requests to be processed.


Contact Student Support

Luton campus & other campuses
Level 2, Campus Centre
Luton campus
LU1 3JU