Telephone Counselling

We offer confidential telephone counselling to students on campuses where there is no on-site service.

How do I make an appointment?

Email the Counselling Service requesting a telephone appointment:

What will happen next?

You will be sent a pre-assessment questionnaire to complete. This is confidential to the counselling service.

Return the completed questionnaire and a counsellor will contact you to discuss your needs.

How many sessions will I have?

We offer up to 6 sessions. Each session lasts 30 minutes

You will need an environment where you can talk privately and won't be disturbed.

A counsellor will call you from a confidential room at the agreed time.


Luton campus & other campuses
Level 2, Campus Centre
Luton campus

24/7 SiD Online (student login)


Student Information Desk


Student Information Desk (SiD)

0300 300 0042

Our phone lines are open:

  • Monday - Thursday
    9:00 – 17:00
  • Friday
    9:00 – 16.30